Terms of Service for TutuCards

Last Updated: October 14, 2025

1. Introduction

These Terms of Service ("Terms") govern your access to and use of TutuCards, an educational platform offering digital printable resources and learning materials ("Service"). Please read these Terms carefully before using the Service.

By accessing or using TutuCards, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, you may not access the Service.

2. Digital Products and Services

2.1 Product Types

TutuCards offers the following digital products and services:

  • Individual Digital Products: Printable educational materials including flashcards, posters, calendars, worksheets, and learning activities
  • Product Bundles: Themed collections of multiple digital products
  • Subscription Services: Monthly ($15/month) or annual ($120/year) memberships providing access to our complete library
  • Free Resources: Limited selection of materials available without purchase

2.2 Digital Product License

When you purchase digital products from TutuCards, you receive a limited, non-exclusive, non-transferable license to:

  • Download and print the materials for personal or classroom use
  • Use the materials with children in educational settings
  • Store digital copies for your personal use

You may NOT:

  • Resell, redistribute, or share the digital files
  • Modify the materials and claim them as your own
  • Use the materials for commercial purposes beyond your classroom
  • Upload the materials to file-sharing websites or platforms

3. Subscription Terms

3.1 Subscription Billing

Subscription fees are billed in advance on a monthly or annual basis. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

3.2 Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period. You will retain access to subscription content until the end of your paid period.

3.3 Subscription Changes

We reserve the right to modify subscription pricing with 30 days' notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

4. Payment and Refund Policy

4.1 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. We accept major credit cards and support multiple currencies (USD, EUR, GBP). By making a purchase, you agree to Stripe's terms of service.

4.2 Digital Product Refunds

Due to the digital nature of our products, all sales are generally final. However, we may provide refunds in the following circumstances:

  • Technical issues preventing download within 48 hours of purchase
  • Duplicate purchases made in error
  • Products that are significantly different from their description
  • As required by applicable consumer protection laws

Refund requests must be submitted within 7 days of purchase. Refunds are not available after digital products have been successfully downloaded, except as required by law.

4.3 Subscription Refunds

Subscription refunds are handled on a case-by-case basis. We do not provide refunds for partial subscription periods, but you may cancel at any time to prevent future charges.

5. User Accounts and Responsibilities

5.1 Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding your password and for all activities under your account.

5.2 Parental Consent

TutuCards is designed for educational use with children. By using our Service, you confirm that you are at least 18 years old or have parental consent. We comply with COPPA requirements for any information collected from children under 13.

6. Intellectual Property Rights

All content, designs, graphics, text, and materials on TutuCards are protected by copyright, trademark, and other intellectual property laws. Our educational content is created by professional designers and educators and remains our exclusive property.

You may not reproduce, distribute, modify, or create derivative works from our content except as expressly permitted in your product license. Unauthorized use may result in account termination and legal action.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you consent to our data practices as described in our Privacy Policy.

We comply with applicable data protection laws, including GDPR for European users and CCPA for California residents. You have rights regarding your personal data as outlined in our Privacy Policy.

8. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Share or distribute purchased digital products
  • Attempt to reverse engineer or extract source files
  • Use automated systems to access or download content
  • Interfere with the Service's security or functionality

9. Service Availability and Modifications

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice when possible.

We may update our content library, add new features, or modify existing functionality to improve your experience.

10. Termination

We may terminate or suspend your account for violations of these Terms, fraudulent activity, or other reasons that may harm our Service or other users. Upon termination, your right to access the Service will cease immediately.

You may terminate your account at any time by contacting us. Previously downloaded digital products may be retained for your personal use according to the license terms.

11. Limitation of Liability

To the maximum extent permitted by law, TutuCards shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the Service.

Our total liability for any claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States. For users in the European Union, local consumer protection laws may also apply and take precedence where they provide greater protection.

Any disputes will be resolved through binding arbitration, except where prohibited by law or for claims that may be brought in small claims court.

13. Changes to Terms

We may update these Terms periodically to reflect changes in our Service or legal requirements. We will notify you of material changes by email or through our Service at least 30 days before they take effect.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms or need to contact us regarding your account:

TutuCards

Website: tutucards.com

Email: support@tutucards.com

For Legal Matters: legal@tutucards.com

These Terms of Service are effective as of the date listed above and supersede all previous versions.